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Return PolicyLast Updated: June 16, 2025At Teck Shopping Digital Solutions LLC, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, we’re here to help.1. Return EligibilityYou may return an item under the following conditions:The return is requested within 14 days of the delivery date.The item is unused, unworn, and in its original packaging with all tags intact.The item is not a digital product or a customized item.2. Non-Returnable ItemsWe do not accept returns for:Digital products or downloads (e.g., software licenses, e-books).Customized or personalized items.Items returned after the 14-day window.Items damaged due to misuse or negligence.3. Return ProcessTo return an item:Contact our support team at returns@teckshopping.net with your order number and reason for the return.Attach photos if the item is defective or incorrect.Wait for return authorization and shipping instructions.Once received and inspected, we will notify you of the approval or rejection of your return.4. Shipping CostsIf the return is due to our error (e.g., incorrect or damaged product), we will cover the shipping cost.For all other returns, the customer is responsible for return shipping.5. RefundsOnce your return is received and approved, your refund will be processed within 5–10 business days.Refunds are issued to the original payment method or as store credit upon request.6. ExchangesWe do not offer direct product exchanges.If you need a different item, please return the original item and place a new order.7. CancellationsOrders can be canceled before shipment for a full refund.Once shipped, cancellation is no longer possible, and you must follow the return procedure.8. Contact UsFor any questions regarding returns, please contact us: 📧 returns@teckshopping.net
